Last updated: March 2026
Introduction
Mark's Heating & Air Conditioning ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information when you interact with our website or contact us:
- Contact Information: Name, phone number, email address, and mailing address provided through contact forms, service requests, or scheduling inquiries.
- Service Information: Details about your HVAC system, service history, and property address needed to provide our services.
- Website Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs, collected through cookies and similar technologies.
- Device Information: Browser type, operating system, and IP address collected automatically when you visit our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Schedule and provide HVAC services
- Send appointment reminders and service follow-ups
- Improve our website and services
- Send promotional communications (only with your consent)
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties. Your information is only shared with trusted service providers who assist us in operating our business (such as our scheduling software or payment processor), and only to the extent necessary to provide our services to you.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Phone: (931) 510-6684
- Email: marksheatandairconditioning@gmail.com
- Address: 250 N Spring St, Apt 4, Sparta, TN 38583


