Mark's Heating & Air Conditioning
Mark's Heating & Air Conditioning

Common Questions

What makes your company different than other HVAC companies?

Founded in 2012 by Mark Dickerson, our company emphasizes integrity and customer satisfaction above all. Mark saw too many customers treated unfairly by other companies and decided to do things differently. We attribute our growth to the dedication of our employees making sure each job is completed accurately and with integrity.

What geographical areas do you cover?

We're based in Sparta, Tennessee and serve surrounding counties including Cookeville, Spencer, Monterey, McMinnville, and many more. Occasionally we extend service to areas like Lebanon or Nashville. Give us a call at (931) 510-6684 to confirm availability in your area.

What services do you provide?

We provide comprehensive HVAC services including sales, service, and repair work. We handle warranty coverage regardless of where units were purchased and work on any make and model. Our services span residential and commercial projects, new installations, changeouts, repairs, and UV light treatments.

Why offer UV Light Treatments and how do they help?

UV light kills mold, mildew, and many other harmful contaminants. This benefits those with respiratory problems and allergies. We also install humidifiers and dehumidifiers to improve your home's air quality and your family's health.

Do you charge for after-hours or weekend service calls?

No! We never charge extra for after-hours or weekend service calls. Mark established this policy early on because customers are in a difficult enough position if their air conditioning goes out on a Saturday morning without worrying about additional charges.

Can you install equipment during home construction?

Yes! We work with contractors to install HVAC systems during the construction phase of new homes and buildings.

What is your Free Second Opinion service?

A technician evaluates your concerns at no cost, verifying whether repairs or replacements are genuinely necessary or if simpler fixes will work. We believe in honest assessments over unnecessary upselling.

Still Have Questions?

We're here to help. Give us a call or reach out through our contact page and we'll be happy to answer any questions you have.

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